http://www.shiftthis.net/support/ Plugin Support en Fri, 21 Nov 2008 02:48:53 +0000 http://www.shiftthis.net/support/topic.php?id=81#post-294 Thu, 20 Nov 2008 11:32:25 +0000 cportier 294@http://www.shiftthis.net/support/ <p>My solution doesn't work realy sometimes when the option embed images is active, when I send the news letter, the mail I receive contain the word object and my images are accompanying the document.</p> <p>So if someone could help me thank you. </p> http://www.shiftthis.net/support/topic.php?id=99#post-293 Thu, 20 Nov 2008 08:51:46 +0000 etymo 293@http://www.shiftthis.net/support/ <p>hi..</p> <p>a strange error appens... i'm tring to import a csv file with my adresses but it doesn't work... "File Upload has failed! Please make sure your Upload Directory is writable."</p> <p>but i'm sure that my upload file is writable with 777chmod </p> http://www.shiftthis.net/support/topic.php?id=63#post-292 Wed, 19 Nov 2008 22:44:31 +0000 NewMoon 292@http://www.shiftthis.net/support/ <p>On a similar vein....</p> <ol> <li>Why isn't it easy to import the wp-users table into the subscribers list? Wouldn't it be safe to assume that for some Wordpress admins that they are one and the same? I suggest that in future releases there is an option to do so.</li> <li>Is it possible to manually change a user's status to 'confirmed' if they have been imported from a CSV file?</li> </ol> http://www.shiftthis.net/support/topic.php?id=98#post-291 Wed, 19 Nov 2008 13:29:27 +0000 hubbers 291@http://www.shiftthis.net/support/ <p>How do I change the default page a user goes to after they subscribe? </p> http://www.shiftthis.net/support/topic.php?id=97#post-290 Wed, 19 Nov 2008 13:28:31 +0000 hubbers 290@http://www.shiftthis.net/support/ <p>What url do I put on an email to allow people to unsubscribe? </p> http://www.shiftthis.net/support/topic.php?id=94#post-289 Wed, 19 Nov 2008 12:44:20 +0000 Anaon 289@http://www.shiftthis.net/support/ <p>It seems that you are more into support these days! I think it's great, thanks for that! </p> http://www.shiftthis.net/support/topic.php?id=10#post-288 Wed, 19 Nov 2008 06:56:17 +0000 markvrolings 288@http://www.shiftthis.net/support/ <p>Thanx darth112,</p> <p>That fix worked for me. But the images are not displaying because the editor is stuck on HTML...</p> <p>Anyone? </p> http://www.shiftthis.net/support/topic.php?id=96#post-287 Wed, 19 Nov 2008 06:53:19 +0000 markvrolings 287@http://www.shiftthis.net/support/ <p>I think the problem is that only the HTML version is showing, not the visual. So images are also not displaying...</p> <p>Does someone have a solution? thanx </p> http://www.shiftthis.net/support/topic.php?id=96#post-286 Wed, 19 Nov 2008 05:06:12 +0000 nizouille 286@http://www.shiftthis.net/support/ <p>I don't have the visual editor choosen in the options when I want to create/manage a newsletter. Please help!<br /> Nicolas </p> http://www.shiftthis.net/support/topic.php?id=95#post-285 Tue, 18 Nov 2008 21:30:39 +0000 ShiftThis 285@http://www.shiftthis.net/support/ <p>Were you trying to export or import? The error looks more like an import error? </p> http://www.shiftthis.net/support/topic.php?id=93#post-284 Tue, 18 Nov 2008 21:27:23 +0000 ShiftThis 284@http://www.shiftthis.net/support/ <p>I think an uninstall option for the tables is a great idea, I'll try to work it in soon! </p> http://www.shiftthis.net/support/topic.php?id=94#post-283 Tue, 18 Nov 2008 21:26:38 +0000 ShiftThis 283@http://www.shiftthis.net/support/ <p>It looks like the Auto-Responder tables aren't installing correctly. I'll get a fix for this up as soon as I can. Sorry guys! </p> http://www.shiftthis.net/support/topic.php?id=94#post-282 Tue, 18 Nov 2008 13:10:04 +0000 Anaon 282@http://www.shiftthis.net/support/ <p>Same here, I download the PHP5 to resolve another problem and now I have the "WARNING! The MySQL databases were not created! You cannot store emails yet."</p> <p>Hum hum I'm about to give up :( </p> http://www.shiftthis.net/support/topic.php?id=95#post-281 Mon, 17 Nov 2008 06:16:24 +0000 mukau 281@http://www.shiftthis.net/support/ <p>Hi - great to see the improved support (have done a +ve blog about it)</p> <p>I tried to export a list of email addresses from my site, got the following:</p> <p>"Warning: fopen(/var/home/entcafe/web//home/entcafe/web/wp-content/uploads/www_enterprisecafe_tv-subscribers-2008-11-17.csv) [function.fopen]: failed to open stream: No such file or directory in /var/home/entcafe/web/wp-content/plugins/st_newsletter/stnl_inout.php on line 337<br /> can't create file"</p> <p>Running WP 2.6.3 and PHP 5</p> <p>Any ideas (for the not-very-technical please :-) </p> http://www.shiftthis.net/support/topic.php?id=94#post-280 Sun, 16 Nov 2008 09:59:03 +0000 okcowboy 280@http://www.shiftthis.net/support/ <p>Hi,<br /> I'm having the same issue.<br /> I run wordpress 2.6.2 with PHP5.</p> <p>Trying to send newsletter to myself generates fatal error...meaning the plugin is currently useless :(</p> <p>thx for the help </p> http://www.shiftthis.net/support/topic.php?id=94#post-279 Sun, 16 Nov 2008 03:36:20 +0000 perigeum 279@http://www.shiftthis.net/support/ <p>By the way, the attached screenshot shows which dbs were installed. Also listed below.</p> <p>* wp_st_categories 1 MyISAM latin1_general_ci 2.0 KiB -<br /> * wp_st_mailinglist 0 MyISAM latin1_general_ci 1.0 KiB -<br /> * wp_st_newsletter 0 MyISAM latin1_general_ci 1.0 KiB </p> http://www.shiftthis.net/support/topic.php?id=94#post-278 Sun, 16 Nov 2008 03:19:28 +0000 perigeum 278@http://www.shiftthis.net/support/ <p>Just bought and installed the plug-in. Seems really great, but I am having the problem that the MySQL databases are not being created.<br /> - Wordpress v. 2.6.3<br /> - Php 5.2.6</p> <p>Anyone have any experience with this?<br /> thanks,<br /> Joel </p> http://www.shiftthis.net/support/topic.php?id=93#post-277 Sun, 16 Nov 2008 02:58:04 +0000 CrazySerb 277@http://www.shiftthis.net/support/ <p>By the way, you might want to think about adding some better uninstall options for the plugin, giving users ability to remove the 3-4 extra tables created by the script, as well as the settings in the options table... just to clear everything up or reset everything in case users need to do so (like me in this case). </p> http://www.shiftthis.net/support/topic.php?id=93#post-276 Sun, 16 Nov 2008 02:56:46 +0000 CrazySerb 276@http://www.shiftthis.net/support/ <p>Resolved this - since I already had the settings in options table, all I had to do was delete the 3 rows that contained settings for this plugin (those with stnl_ prefix...) and it reset the plugin properly... </p> http://www.shiftthis.net/support/topic.php?id=93#post-275 Sun, 16 Nov 2008 02:41:21 +0000 CrazySerb 275@http://www.shiftthis.net/support/ <p>Ok, now this is weird... and annoying.</p> <p>Just installed the 2.3 version (php4 package), activated it and "Newsletter" is nowhere to be found in the admin nav menu.</p> <p>So, sure enough, in order to figure out what the problem is, I try to access the plugin manually by adding ".../wp-admin/admin.php?page=st_newsletter/shiftthis-newsletter.php" in the URL, and I get the "You do not have sufficient permissions to access this page" error.</p> <p>And I am logged in as the admin.</p> <p>What in the world is going on...?! </p> http://www.shiftthis.net/support/topic.php?id=91#post-274 Sat, 15 Nov 2008 12:58:17 +0000 ShiftThis 274@http://www.shiftthis.net/support/ <p>SMTP localhost is just as fast as Swiftmailer, so that's a great solution. I didn't expect that would work but I'm glad it did for you. </p> http://www.shiftthis.net/support/topic.php?id=86#post-273 Sat, 15 Nov 2008 10:21:47 +0000 theMisterMaine 273@http://www.shiftthis.net/support/ <p>Hats off to you. I mean, yeah, you did let this "support" get a little long in the tooth, but you have handled the fall out very nicely.</p> <p>I, and I am sure everyone else, look forward to future releases. </p> http://www.shiftthis.net/support/topic.php?id=91#post-272 Sat, 15 Nov 2008 00:59:59 +0000 aceofwebs 272@http://www.shiftthis.net/support/ <p>That still didn't solve the problem. I've set it to SMTP localhost and it's working fine, so will probably have to live with that for now. </p> http://www.shiftthis.net/support/topic.php?id=75#post-271 Fri, 14 Nov 2008 20:10:13 +0000 ShiftThis 271@http://www.shiftthis.net/support/ <p>Likely something in your stylesheet causing this. Do you have a link I can check out to view the problem? Email me at <a href="mailto:info@shiftthis.net">info@shiftthis.net</a> if you don't want to share publicly. </p> http://www.shiftthis.net/support/topic.php?id=76#post-270 Fri, 14 Nov 2008 20:09:03 +0000 ShiftThis 270@http://www.shiftthis.net/support/ <p>Go to your Newsletter Options panel and there should be a database update notice for you to apply. This should fix the issue. </p> http://www.shiftthis.net/support/topic.php?id=77#post-269 Fri, 14 Nov 2008 20:06:18 +0000 ShiftThis 269@http://www.shiftthis.net/support/ <p>It should get this information from your Wordpress General Settings Panel. Make sure you have these updated to match your current installation. </p> http://www.shiftthis.net/support/topic.php?id=79#post-268 Fri, 14 Nov 2008 20:00:44 +0000 ShiftThis 268@http://www.shiftthis.net/support/ <p>Try setting the Send Using to Swiftmailer, Localhost SMTP or use an SMTP server. Your web server does not appear to support the default mail() function. </p> http://www.shiftthis.net/support/topic.php?id=52#post-267 Fri, 14 Nov 2008 19:57:09 +0000 ShiftThis 267@http://www.shiftthis.net/support/ <p>You are using the incorrect plugin type for your default PHP version. Use the PHP 4 version if you receive this error. Cheers! </p> http://www.shiftthis.net/support/topic.php?id=83#post-266 Fri, 14 Nov 2008 19:55:44 +0000 ShiftThis 266@http://www.shiftthis.net/support/ <p>Tha plugin outdated, is no longer in development and is not supported. Sorry! </p> http://www.shiftthis.net/support/topic.php?id=59#post-265 Fri, 14 Nov 2008 19:54:42 +0000 ShiftThis 265@http://www.shiftthis.net/support/ <p>Please try v2.3 and let me know if this issue still exists. Thank you! </p> http://www.shiftthis.net/support/topic.php?id=85#post-264 Fri, 14 Nov 2008 19:54:02 +0000 ShiftThis 264@http://www.shiftthis.net/support/ <p>It uses the same functions as Wordpress, just switch the_content() to the_excerpt() in your template. See <a href="http://codex.wordpress.org/Template_Tags/the_excerpt" rel="nofollow">http://codex.wordpress.org/Template_Tags/the_excerpt</a> </p> http://www.shiftthis.net/support/topic.php?id=86#post-263 Fri, 14 Nov 2008 19:51:05 +0000 ShiftThis 263@http://www.shiftthis.net/support/ <p>My apologies for your frustration, I hadn't realized it had been so long since I'd helped in here and how frustrated everyone was getting. Thank you to all who supported each other and helped others find solutions to there problems. I can't gaurantee support, but I do try to keep up - which I have obviously failed to do recently.</p> <p>I encourage anyone who writes a feature or bug fix to submit them to me for inclusion in updates. I think it's a great idea and I will definately incorporate them. </p> http://www.shiftthis.net/support/topic.php?id=10#post-262 Fri, 14 Nov 2008 19:46:35 +0000 ShiftThis 262@http://www.shiftthis.net/support/ <p>This issue has been resolved in v2.3</p> <p>acuesta - just hit save to upload your header image. </p> http://www.shiftthis.net/support/topic.php?id=80#post-261 Fri, 14 Nov 2008 19:45:17 +0000 ShiftThis 261@http://www.shiftthis.net/support/ <p>This fix has been applied to v2.3, please update. Thank you devil1591! </p> http://www.shiftthis.net/support/topic.php?id=78#post-260 Fri, 14 Nov 2008 19:44:40 +0000 ShiftThis 260@http://www.shiftthis.net/support/ <p>Thank you for posting your solution! </p>